Why can’t companies offer constructive feedback instead of the impersonal, generic response of “we’ve chosen to move forward with another candidate”?
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Why can’t companies offer constructive feedback instead of the impersonal, generic response of “we’ve chosen to move forward with another candidate”?
It’s a valid frustration, and many job seekers share your sentiment. There are a few reasons why companies often opt for generic responses:
Time Constraints: Providing personalized feedback for every applicant can be time-consuming, especially for roles with numerous candidates. HR teams may prioritize efficiency over detailed communication.
Legal Concerns: Companies may worry that giving specific feedback could lead to misunderstandings or potential legal issues. Generic responses help mitigate this risk.
Consistency: Offering uniform responses maintains consistency in communication, which some organizations prefer to avoid any perceived bias.
Lack of Resources: Not all companies have the resources or processes in place to track and evaluate every applicant thoroughly, making it difficult to provide constructive feedback.
That said, many organizations recognize the importance of feedback for candidate experience and are trying to improve in this area. It can be helpful to express your interest in feedback when you receive a rejection; some may be willing to provide insights!