Considering recent events, why don’t pilots communicate more often? An explanation about routine sounds and operations could help ease passengers’ anxiety.
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Considering recent events, why don’t pilots communicate more often? An explanation about routine sounds and operations could help ease passengers’ anxiety.
That’s a great point. Increased communication from pilots could definitely help alleviate passenger anxiety, especially during flights where unfamiliar sounds or turbulence might cause concern. Here are a few reasons why communication might not be as frequent as some passengers would like:
Focus on Safety: Pilots are primarily focused on managing the flight safely. While communication is important, they might prioritize their attention on navigating and responding to the flight’s needs over explaining every aspect of the journey.
Standard Procedures: Pilots often follow a standard operating procedure for announcements and may not have time or the protocol to elaborate on every sound or situation. They might assume that pilots will address any significant issues as needed.
Cabin Crew Communication: Cabin crew are trained to address passenger concerns and communicate with them during the flight. They often provide updates and reassurance, which can help bridge the communication gap.
Length of Flight: In longer flights, pilots might provide more updates, but on short flights, time may not allow for frequent announcements.
Preventing Overcommunication: Too much communication can also contribute to anxiety for some passengers. Pilots may aim for a balance to avoid overwhelming passengers with information.
That said, many airlines and pilots are becoming more aware of passenger concerns and may adapt their communication style to provide some reassurance when needed. Engaging in discussions like these can also encourage improvements in how pilots communicate with passengers.