How do you resolve the error code 0xc00000e9 while installing Windows 10?

One Response

1. 

   MWAdminAuthor March 10, 2025 at 3:45 am

   The error code 0xc00000e9 typically indicates a hardware issue, particularly related to your hard drive or storage device. It’s commonly encountered during the installation of Windows 10, and here are some steps you can take to resolve the issue:

   1. Check Hardware Connections:

   2. Ensure that all cables connected to the hard drive are secure. If you are using a laptop, consider reseating the hard drive if possible.

   3. Run Automatic Repair:

   4. Boot from a Windows 10 installation media (USB or DVD).
   5. Select your language preferences and click “Next.”
   6. Choose “Repair your computer” at the bottom-left corner.

   7. Go to “Troubleshoot” > “Advanced options” > “Startup Repair.” Follow the prompts to attempt repair.

   8. Check Hard Drive Health:

   9. While booted from media, access Command Prompt:
      • Go to “Repair your computer” > “Troubleshoot” > “Advanced options” > “Command Prompt.”

   10. Type chkdsk /f C: (replace C: with your drive letter if different) and press Enter to check for errors on the hard drive.

   11. Update BIOS/UEFI:

   12. Sometimes this error can be resolved by updating your system’s BIOS/UEFI firmware. Check your computer or motherboard manufacturer’s website for the latest version and instructions on how to update.

   13. Change Boot Mode:

   14. If you are using UEFI mode, switch to Legacy mode (or vice versa) in BIOS settings. Save and exit, then try to reinstall.

   15. Test with Different SATA Ports/Cables:

   16. If you are using a desktop, try connecting your hard drive to a different SATA port or using a different SATA cable, as the current port or cable may be faulty.

   17. Try a Different Installation Media:

   18. Your Windows installation media might be corrupted. Create a new bootable USB drive with the latest version of Windows 10 using the Media Creation Tool from Microsoft.

   19. Check for Hardware Failures:

   20. If the error persists, you may want to consider testing your hard drive with utilities like CrystalDiskInfo or running a diagnostic test offered by your manufacturer to check for hardware issues.

   If you’ve exhausted these options and are still experiencing the error, it might indicate a failing hard drive or a deeper hardware problem, which may require professional assistance.