Why can’t bank credit cards be added to e-commerce platforms like Zalora or Shopee? I’ve reached out to the platforms, but they haven’t responded to my inquiry. Customer service at the bank is also frustratingly slow, making it hard to connect with a real agent. Is it that not all credit cards can be linked for online shopping, or is it just a limitation for physical transactions?
It sounds like you’re experiencing frustration with linking your bank credit card (cc) to e-commerce platforms like Zalora or Shopee. There could be several reasons why your card isn’t being accepted. Here are a few possibilities:
Card Type Restrictions: Some e-commerce platforms only accept certain types of credit cards (e.g., Visa, MasterCard). Make sure your card type is supported.
Bank Policies: Your bank may have restrictions on online transactions for security reasons. It’s worth checking with them directly to see if there are any limitations on your card for e-commerce use.
Verification Issues: Sometimes, platforms may require additional verification for security purposes. Ensure that all the information you provided, such as your billing address, matches what your bank has on file.
Expiration or Limits: Check if your card has expired or if you have reached your credit limit.
Technical Glitches: Occasionally, the e-commerce site might experience technical issues that prevent transactions from going through.
Since you mentioned that customer service responses have been slow, consider trying other methods to reach them, such as live chat options or social media platforms where they might respond faster. If you continue to face issues, you may want to try another e-commerce platform that accepts your card or consider using alternative payment methods they support.